STORE POLICY

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PAYMENT METHODS

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Accepted Payment Options
We accept all major credit and debit cards, as well as other secure payment options available at checkout. All prices are displayed in the currency shown on our website at the time of purchase.

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Payment Security
All transactions are processed through encrypted, secure payment gateways. Velvet Touch does not store your full card details on our servers.

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Order Confirmation
Once payment is successfully processed, you will receive an order confirmation email. If you do not receive this confirmation, please check your spam folder or contact us directly.

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Pricing & Promotions
We reserve the right to update prices, run promotions, and offer discounts at our discretion. Promotional codes cannot be combined unless otherwise stated, and prices at the time of order confirmation are final.

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PRIVACY & DATA PROTECTION

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Information We Collect
When you place an order or subscribe to our newsletter, we collect information such as your name, email address, shipping address, and payment details, used solely to process your order and improve your shopping experience.

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How We Use Your Information
Your information is used to:

• Process and fulfill your orders

• Communicate order updates and respond to inquiries

• Send newsletters and promotions, if you have subscribed

• Improve our products, services, and website experience

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Data Sharing
We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers (such as payment processors and shipping carriers) strictly to fulfill your order.

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Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to disable cookies at any time.

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Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also unsubscribe from our newsletter at any time using the link provided in each email.

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TERMS OF USE

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Website Use
By using our website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the site.

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Product Information
We make every effort to display our products, colors, and descriptions as accurately as possible. However, slight variations may occur due to screen settings, and we do not guarantee that all details are error-free.

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Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If your order is cancelled, you will be notified and fully refunded.

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Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Velvet Touch and may not be reproduced or used without prior written permission.